Privacy Policy

Schoeffel Pearl Ltd's Privacy Policy ensures the security of personal data, the protection of commercial relationships, and the confidentiality of users when accessing our services. This section provides detailed information on how we handle the personal data provided by users of our website and mobile platforms.

Personal data definition

Personal data is information about a person that you provide to another person, whether physical or legal, to identify yourself and enable the provision of requested services. The data will be strictly necessary for the achievement of their purposes, which will be detailed in the section «Processing and purpose of the collected data.» In our case, we request your name, surname, identification number, telephone number, and email and postal address.

Responsible for your personal data treatment

Schoeffel Pearl Ltd, Registered in England and Wales, No: 16755951, with registered office at 41 DEVONSHIRE STREET, GROUND FLOOR, LONDON W1G 7AJ, and e-mail info@schoeffelawards.com, is in charge of managing personal data and protecting it. Likewise, it is reported that when a person fills out any of the forms with the personal data requested and accepts their submission, they expressly authorize Schoeffel Pearl Ltd to process or incorporate in their property automated file the personal data provided in the form mentioned above, as well as all the data generated in relation to your participation or use of the different services offered on the website and/or mobile App.

Who will this Policy apply to?

The use of the Schoeffel Pearl Ltd website, as well as its mobile App, is not directed at minors under 16, and they must refrain from providing any personal information. In this sense, Schoeffel Pearl Ltd recommends its website and app for use by customers over 18 years old. For this purpose, the company reserves the right to check at any time the age of our users’ website and App.

Processing and purpose of the collected data

By using our website, as well as our mobile App, we guarantee full compliance with the law when handling your personal information; your personal data will be processed in accordance with the rules and regulations governing confidentiality relationships. In this way, personal data will be processed in a lawful, loyal, and transparent manner in relation to the interested party, and will be collected for the specific, explicit, and legitimate purposes detailed below:

  • Manage registration and access application services.
  • Provide competent and timely services to users.
  • Understand the origin of downloaded Apps to improve our commercial offer.
  • Ensure proper use of our services and products, preventing illegal or contrary uses.
  • Manage complaints and inquiries about products and/or services purchased.
All customers will receive information specifying in which fields the personal data is not required, but this can be an obstacle for Schoeffel Pearl Ltd in providing related services. Using this option frees us from the responsibility of not providing certain types of services. The user must not provide false information and must update it periodically. Schoeffel Pearl Ltd will have the right to restrict services to users who provide false personal details.

Specific consents

Some purposes require explicit consent:

  • Location: to show the closest services.
  • Contacts: to save contact person data.
  • SMS: to receive OTP codes.
  • Telephone: to make calls from the App.
  • Photo/Media: to upload and share files.
  • Advertising: to provide information about new products and services from Schoeffel Pearl Ltd or authorized third parties.

Legal compliance with data processing

Legal compliance with your personal information processing is determined by registration through the website or the App.

Personal data retention period

Your personal data will be kept so that you can use the Schoeffel Pearl Ltd services continuously and for the time necessary to fulfill the purposes described in this «Privacy Policy», as well as to comply with legal obligations in terms of financial transactions. Such data will no longer be kept at the time you unsubscribe from the website or App.

Personal data transfer to third parties

During registration, login, and any other transaction made through Schoeffel Pearl Ltd, your personal data may not be transferred or disclosed to third parties without your consent. If the customer decides to contract the services of a provider, the essential data for the service performance will be shared with them, with prior consent. The provider will be obliged not to use this information for other purposes than those contracted and must also treat personal information in accordance with this Privacy Policy and the applicable legislation on data protection.

Data protection rights

You can exercise your rights of access, rectification, deletion, opposition, limitation to the treatment and portability of your data, as well as the revocation at any time of the consents, provided before Schoeffel Pearl Ltd.

  • Right of access: to know whether your data is processed.
  • Right of rectification: to correct incomplete or inaccurate data.
  • Right of erasure: to delete inadequate or excessive data.
  • Right of opposition: to request that processing cease.
  • Right of limitation: to request restricted processing.
  • Right to portability: to transfer your data to another controller.
You can exercise these rights by contacting us at info@schoeffelpearl.com. https://schoeffelpearl.com/